Tag: multifactor authentication

A reader asked why the Entra admin center includes an option to manage per-user MFA settings for accounts. I don’t know why Microsoft added this option, but it doesn’t take away from the strategy to enforce and manage multifactor authentication through conditional access policies. Microsoft has been very focused on CA policies for the last few years and per-user MFA will eventually be subsumed into the CA strategy.

If conditional access policies impose MFA for all cloud apps, it gives external users a problem when they use Outlook desktop to read protected email. The issue is because Outlook can’t obtain a use license to decrypt the content because it can’t satisfy the MFA challenge. It’s an example of how two good parts of the Microsoft 365 ecosystem clash.